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#Usb redirector technician edition remote technician address portable
#Usb redirector technician edition remote technician address software

For this, select the customer connection and click Disconnect Customer button. You will have to re- connect the device manually, though.Īfter servicing is finished, you need to disconnect the customer. Simply run USB Redirector Technician Edition after reboot and wait for a few seconds until the customer re-appears. If you need to reboot during the servicing procedure, you can do it without loosing the connection with customer. Now you can start servicing the USB device just like it was attached directly to USB port of your computer! Once the USB device is connected, its icon changes to the green check mark: Simply select the device and click Connect button on the toolbar: To start servicing a USB device, you need to connect the device to your computer. When customer connects, it will be displayed in the USB Redirector Technician Edition window: The current step will be highlighted:Īfter reaching the last step, the customer can unplug the device from USB port: Please follow all the steps in this window. Once the connection is established, USB Redirector Technician Edition will ask to plug a USB device: In case of any problems with the connection, please refer to the Prepare Tehnician's Computer for Remote Servicing section and make sure you followed the recommendations carefully. The redirected tool appears to have been. Connection progress will be displayed in the next window: As the name says, it directs USB devices to the technician from the client and allows any remote service to be done. USB Redirector Technician Edition will proceed to the next step where the customer needs to enter your Technician ID and fill the Additional information that will help you to distinguish between different customers (it can be an order number, e-mail address, name or any other text).Īfter filling the fields, click Connect to establish connection with the technician. After initialization has been finished, you should see the following message: Start USB Redirector Technician Edition's customer module and wait while it initializes. Redirecting a USB device via USB Redirector Technician Edition is very easy, you need to:ġ.Start Customer Module on the customer's computer.Ģ.Start USB Redirector Technician Edition on the technician's computer.ģ.Establish connection with customer and connect the USB device. (圆4) + Patch.zip (37.How to Redirect a USB Device for Servicing We can integrate your address into the program as well, so that customers do not have to enter it everytime they need to service their device. It is possible to order a customized Customer Module with your logo.

#Usb redirector technician edition remote technician address portable

Comes with a free customer module, an easy-to-use portable application that works on the customer’s side and redirects USB devices to technician. It can be used to service printes, mobile phones, 3G modems, embedded devices or any other USB devices that support servicing over USB cable. It can be used for flashing, programming or any other type of servicing. Thus, it does it in the most efficient way possible. This product was developed with the goal of remote servicing in mind.

Developed specifically for remote servicing.

There are several major features that differ USB Redirector Technician Edition from other USB redirection products.

It has a simple intuitive interface and does not require installation. The Customer Module helps people to redirect their USB devices to technician for servicing. It comes with a free Customer Module that can be distributed to your customers. The product must be installed on the technician’s computer. USB Redirector Technician Edition supports redirection of mobile phones, printers, 3G modems, embedded devices and virtually any other USB devices that can be serviced over USB cable. Redirected device looks like it was plugged directly into technician’s computer. As the name suggests, it “redirects” USB devices from customer to the technician, thus allowing to do any kind of remote servicing.

#Usb redirector technician edition remote technician address software

USB Redirector Technician Edition software product is useful for professionals who provide remote USB device maintenance services, such as flashing, re-programming or other types of service.